Retail / Food retail
DeCicco & Sons: Detecting shelf out-of-stocks and prioritizing replenishment work
- Company
- DeCicco & Sons
- Country
- United States
- Adoption stage
- In operation
- Source published
- Date basis
- The date the source was published. It can differ from the date adoption started.
- How the source was checked
- Read the full source text
The work problem
As DeCicco & Sons expanded its stores, it needed to maintain the availability of products customers wanted and its standard of personal service. The retailer wanted an accurate picture of actual store conditions and shelf information that multiple business systems could share. The aim was to let employees focus on resolving identified issues instead of walking around searching for them.
Technology and data
Simbe's autonomous shelf-scanning robot Tally travels through stores several times a day to capture shelf conditions. Product information, aisle images and product locations are connected through APIs to existing systems for store operations, online product availability and supplier decisions. Rather than adding another standalone tool, the information enters existing workflows. Employees use it to prioritize corrective work and carry out actions such as replenishment.
Results
Simbe reported a 35% reduction in out-of-stocks and up to a 28% reduction in the average time products remained out of stock during the first 60 days at pilot locations. On that basis, DeCicco & Sons expanded the platform across its New York and Connecticut stores. Executives and a store manager at the retailer said faster visibility into actual shelf conditions helped teams correct issues sooner and spend more time serving shoppers and supporting department managers.
Limits and open questions
The availability and time improvements are results from the first 60 days at pilot stores, not chainwide averages after expansion. The source does not disclose revenue growth or a payback period.
Sources
Compiled from public sources. These are not results from ATF Works customers.