Logistics / Freight platform
CJ Logistics: Recommending freight orders and guiding routes
- Company
- CJ Logistics
- Country
- South Korea
- Adoption stage
- In operation
- Source published
- Date basis
- The date the source was published. It can differ from the date adoption started.
- How the source was checked
- Read the full source text
The work problem
Truck owner-drivers had to choose for themselves which haulage jobs to take. When a leg is run empty, both profitability and operating efficiency drop. Information such as order progress and cumulative fare was also hard to see on one screen.
Technology and data
CJ Logistics completely overhauled its platform app for owner-drivers, the unban, and opened an AI based integrated system. The core of the overhaul is a smart transport environment combining order automation, optimal routing and pricing. The AI analyses an owner-driver's driving history, preferred routes and current location to recommend the best haulage order automatically. It presents an efficient transport route reflecting real-time traffic data and driving data. Order progress, cumulative fare and weather information are shown on one screen. Additional features such as used truck trading and a fuel membership were expanded as well.
Results
CJ Logistics explained that this approach can reduce the empty running rate and raise profitability and operating efficiency at the same time. The flow in which drivers had to search for orders one by one changed into one where they choose from AI recommendations. In its 2025 review the company said it further strengthened AI based integrated transport capability.
Limits and open questions
Figures for how much the empty running rate actually fell are not in the source. The source states only that the AI recommends orders automatically, not that it confirms dispatch automatically.
Sources
- 매일매일 오네(O-NE)부터 AI 로봇까지, CJ대한통운이 만들어간 2025년 LATEST | NOW | CJ대한통운cjlogistics.com, Accessed
Compiled from public sources. These are not results from ATF Works customers.