Information technology / Cloud managed services
Bespin Global: Running 511 AI agents around the clock across the company after analyzing internal work
- Company
- Bespin Global
- Country
- South Korea
- Adoption stage
- In operation
- Source published
- Date basis
- The date the source was published. It can differ from the date adoption started.
- How the source was checked
- Read the full source text
The work problem
According to a press release Bespin Global issued on October 20, 2026, the company, which builds AI services and solutions, follows a Self-Proof principle of proposing to customers only solutions it has first applied to and verified in its own work. The company devoted the last chapter of its 2026 industry AX customer casebook, published the same day, to the results of its own company-wide AX transformation.
Technology and data
The company analyzed 33,924 tasks on a monthly basis, selected more than 900 automation projects, and designed and verified 751 agents. Of these, 511 AI agents now run around the clock across the company. The press release said the cases in the casebook use the company's own AI platforms HelpNow AI Platform and HelpNow AI Foundry and its data integration solution HelpNow DataOps, applying RAG, agentic AI and multi-agent orchestration on multiple clouds such as AWS, Google Cloud and Naver Cloud.
Results
According to the press release, Bespin Global saved 36,800 hours a year and reduced human error by 99% with these agents.
Limits and open questions
The press release does not say which tasks the agents handle or how the time savings and human error were measured.
Sources
- 베스핀글로벌, 금융·공공·제조·유통 등 ‘2026 산업별 AX 고객 사례집’ 발간bespinglobal.com, Accessed
Compiled from public sources. These are not results from ATF Works customers.