Future of work
Uber brings ChatGPT Work to all employees
- Published
- Source
- OpenAI Blog
Summary
Uber said it is expanding ChatGPT Work, an agentic platform for knowledge work, from a 1,000-person pilot to more than 30,000 employees worldwide. Connected to Google Drive, Gmail, Calendar, and Slack, the agent takes on multi-step work such as research, meeting briefs, presentations, and data analysis, with GPT-6.1 Sol as the default model. Developer teams keep using Codex, and adoption results will be shared later. It is Uber's first company-wide deployment of an agentic platform for knowledge work.
Why it matters for our work
This stands out as an early case of a large company moving agents beyond team experiments to a company-wide standard work tool. As humans set direction and agents handle research and assembly, the results Uber plans to publish will be a useful reference for productivity change at scale.
Translated from the Korean original. Summaries may be translated and edited. Commentary reflects our perspective; forecasts remain the source’s views.