Healthcare / Hospital
OLVG: Writing clinical notes from pediatric consultations
- Company
- OLVG
- Country
- Netherlands
- Adoption stage
- In operation
- Source published
- Date basis
- The date the source was published. It can differ from the date adoption started.
- How the source was checked
- Read the full source text
The work problem
A pediatrician at OLVG hospital in Amsterdam used to write notes in the evenings and on weekends, risking forgetting parts of the conversation. Entering notes on a computer during visits could also interrupt conversation with patients. The hospital needed a way to reduce documentation work while letting clinicians focus on the conversation.
Technology and data
The hospital used Epic's Chart with Art for consultations in Dutch. AI documented the conversation in the background and queued up orders to help clinicians move to their next tasks. OLVG clinicians worked with Epic developers to refine its use in Dutch. The source includes a physician's account of the system capturing the essence of a consultation despite noise and an interpreter.
Results
Epic reported a 31% reduction in note-writing time per appointment for OLVG pediatricians. It also reported a 27% reduction in overall clinician time in the chart per appointment, from almost 17 minutes to just over 12 minutes. A hospital representative said early observations suggested somewhat lower mental and physical strain and frustration among clinicians using the tool.
Limits and open questions
The source does not state the adoption month, measurement period or number of participating clinicians. Final approval procedures for notes and orders and clinical accuracy figures are also not established.
Sources
Compiled from public sources. These are not results from ATF Works customers.